1xt Responsible Gaming Guide
Betting and casino games are a form of entertainment — but they remain enjoyable only when played within limits. 1xt wants every player to use the platform safely and with awareness.
Age Verification and 21+ Policy
All services at 1xt are only for individuals aged 21 or above. Providing the correct date of birth during account registration is mandatory. Age may be confirmed by reviewing identity documents if required. No underage person may participate on this platform.
Gambling or betting should never be considered a source of income. It is only one form of entertainment, and every game carries the possibility of losing money. Set your budget before playing at 1xt and stick to that limit. Reading our terms and conditions will tell you how the platform operates and what responsibilities players must fulfil.
If a family member or friend appears to be betting excessively, step forward to help them. Rather than hiding the problem, speaking openly is often the first and most effective step.
- There is no guarantee of winning.
- Do not bet more in the hope of recovering lost money.
- Never bet with borrowed money.
- Do not play when you are in an unbalanced mental state.
- Only bet money you can afford to lose.
Self-Limit Tools
1xt provides several tools to help players keep their betting under control. To use them, contact our support team via 24/7 live chat or email.
Deposit Limits
Set a maximum limit on daily, weekly, or monthly deposits. Once a limit is set, lowering it takes effect immediately, while increasing it requires a waiting period.
Session Time Limit
Set a time limit on how long you play in one sitting. When the set time is up, the session ends automatically, making it easier to avoid spending too long playing.
Temporary Account Break
Put your account on a break for a set period — from 24 hours to several weeks. During this time, neither logging in nor betting will be possible.
Permanent Self-Exclusion
If you feel betting is getting out of control, you can request to permanently close your account. This decision cannot be reversed.
Loss Limit
Decide in advance the maximum amount you are willing to lose in a given period. Once that limit is reached, no further betting will be allowed.
Contact Support
To activate or change any limit, speak with the 1xt support team via 24/7 live chat or email. Help is available in Bengali or English.
Warning Signs of Problem Gambling
If the signs below appear, it means betting has moved beyond enjoyment and become a problem. Recognise these in yourself or in someone close to you.
- Repeatedly increasing bets to try to recover lost money
- Feeling restless or irritable when not betting
- Hiding the amount you bet from family or friends
- Taking loans or spending savings to bet
- Prioritising betting over work, family, or health
- Returning to betting repeatedly despite trying to stop
- Experiencing problems with sleep, eating, or concentration because of betting
Safe Betting Habits
Follow a few simple habits to keep betting enjoyable. You can find more questions and answers about responsible gaming in our FAQ section.
Good Habits List
Where to Get Help
If you are struggling, seek help rather than trying to deal with it alone. 1xt support, family, and professional counsellors are all there for you. You can learn more about 1xt's commitment to responsibility on our About Us page.
1xt Live Chat Support
Contact 1xt live chat at any time of the day or night. Help is available in Bengali or English. Requests for an account break or self-exclusion can also be made here.
Email Support
In addition to live chat, you can also contact the 1xt support team by email. Describing your situation in detail will allow the most suitable solution to be provided.
Support from Family and Friends
Open up to the people close to you. Family or trusted friends can often sense the first signs of a problem and step forward to help.
Professional Mental Health Counselling
Seek the help of a mental health specialist or counsellor if needed. Several hospitals and clinics in Bangladesh provide counselling services for addiction.
Community Support Groups
Join a support group on the path to overcoming addiction. Talking with people who have had the same experience makes recovery easier.
1xt's Commitment to Responsibility
1xt is not just a betting platform — it gives equal importance to player safety. Your personal information is kept secure in accordance with our privacy policy, and account information is never shared with third parties.
- A strict registration process is followed for age verification
- Individual limit-setting options are provided for every account
- The support team gets in touch when unusual betting patterns are detected
- Self-exclusion requests are processed quickly and without any questions
- The 24/7 support team is always ready to help in Bengali and English
- All financial information is kept secure through SSL encryption
Ask yourself:
- Did you decide today's budget in advance?
- Do you know how long you have been playing?
- Can you stop calmly even after losing?
- Are you keeping betting separate from family or work time?
- Would losing this money cause problems for your household?
If any answer is no, stop immediately and contact support.